Health system increases patient
collections + achieves revenue
cycle optimization
generated in payment lift
increase in point-of-service payments
of status inquiries automated
After partnering with Waystar, Piedmont has simplified their financial and
administrative processes to significantly improve patient satisfaction, streamline
claim management, and achieve powerful results across the revenue cycle.
Waystar’s RCM software has eliminated disparate systems and workflows in-person and via phone, allowing staff to assist patients more efficiently.
New technology makes it easier for patients to read, understand, and pay their medical bills and create payment plans without staff intervention.
By reducing manual effort in the claim monitoring process, Piedmont has more visibility with 90% of status inquiries now automated.
Discover how Piedmont leverages Waystar's platform
to minimize manual work, improve the patient
financial experience, and bring in more revenue.
The partnership between Waystar and Piedmont has allowed the health
system to transform their revenue cycle processes, enhance digital
engagement, and improve collections — all while better serving patients.