increase in online, self-service payments
faster payments
decrease in monthly patient call volume
With seamless integration with the EHR, their staff has greater visibility into current balances, payments, statements and more.
Great River Health uses a digital-first billing strategy to engage patients via email or text, instead of a paper statement first.
Using Waystar’s PatientWallet® solution, patients can now directly enroll in affordable payment plans without staff assistance.
Discover how Great River Health has modernized the patient financial experience, cut call volume, and sped up payments.
“We know we aren’t Waystar’s only client, but the implementation team made us feel like we were. That made a huge difference in our onboarding experience.”
Jessica Weathers, Director of Revenue Cycle, Proliance Surgeons
With Waystar by their side, Great River Health empowered their patients
and staff with the proper payment tools — and found the better way to
provide patient financial care.
decrease in monthly patient call volume