Diagnostic laboratory simplifies patient payments + elevates the financial experience
increase in average
monthly collections
of patient payments
are self-service
reduction in average
days to first payment
Leveraging Waystar’s software, Arbor Diagnostics has modernized the patient
financial journey by introducing new digital experiences that drive greater
patient engagement and reduce manual work for staff.
With Waystar Patient Payments, Arbor has enabled intuitive, self-service options that empower patients to act independently, increasing participation and accelerating payment activity.
Through Waystar’s payment plan functionality, Arbor has made larger balances more manageable, supporting patients over time while strengthening overall collection performance.
With consolidated reporting and lockbox integration from Waystar, Arbor has minimized manual effort, enhanced accuracy, and simplified posting and reconciliation workflows.
Explore how Arbor Diagnostics has modernized its patient financial experience through a more connected, flexible approach to patient payments and operations.
By leveraging Waystar, Arbor Diagnostics has accelerated payments,
strengthened financial performance, and created a more seamless patient
financial experience without added operational burden.
