Success Story


Redesigned revenue cycle for best practice performance


Making decisions on the direction of your business required visibility across systems—but this is much easier said than done. Health systems have information overload given the myriad of interactions with payers, patients cross-functional departments and IT systems.

The complexity of working among disparate systems with silos of data created inefficiency and made it difficult to manage staff performance at Aultman, a 1,032 bed, non-profit health system serving patients in Ohio. They sought enterprise visibility into performance and trends so leaders could drive the best decisions for process improvement and revenue cycle performance.

Waystar Solution

Aultman’s leadership team evaluated Waystar and two other top ranked consulting vendors. They selected Waystar’s AR Management, Denial Avoidance, Coverage Detection and Charge Integrity solutions to drive cash flow and support redesign of the revenue cycle process for performance improvement.

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