Success Story

Aultman’s
way forward

Non-profit health system improves AR performance + increases revenue

$5.9M

rebilled in missing charges

25K

AR transactions automated per month

34%

coverage found for patients presenting as self-pay

Download case study

CHALLENGES

The journey to improve
AR performance

Looking to reconcile disparate systems and enhance AR processes, Aultman needed
a solution to find missing revenue and help them reach peak financial performance.

Actions

Steps to automate
work + accelerate revenue

Transforming revenue cycle processes with automation, Aultman leverages
Waystar’s purpose-built software to increase revenue and improve efficiency.

The clearer
way to keep up

With more clarity into revenue cycle processes, Aultman redesigned their department and workflows to bring in payments quicker.

The smarter way to identify coverage

With Waystar Coverage Detection, Aultman has been able to capture previously overlooked billable insurance — improving their financial performance.

The better way to boost revenue

To plug revenue leaks, Aultman has focused on identifying and addressing claims with missing or undercoded charges.

Get the full story

Discover how Aultman utilized Waystar’s software to revamp their revenue cycle — enhancing their AR performance and bringing in faster payments.

"One of the biggest positives is that Waystar is open to ideas and willing to make changes. Customer service is very responsive, beyond that of most other vendors. Waystar is an excellent revenue cycle partner. I definitely recommend Waystar."
Melissa Rigdon, Executive Director of Revenue Cycle, Aultman

Results

Propelling their mission forward

Since partnering with Waystar, Aultman has completely rebuilt their revenue cycle
for powerful results — optimizing AR performance and accelerating payments.

$5.9M

rebilled in missing charges

25K

AR transactions automated per month

34%

coverage found for patients presenting as self-pay

80

new care
locations opened

60%

of auths obtained
automatically in first year

61%

Epic Pulse score for
authorization*
*self-service vs traditional payment plans

Request demo

Looking for strategies to increase revenue and improve your organization’s financial performance?
We can help.

Log in Request demo

Search Waystar