Christine Fontaine, Solution Strategist Waystar

Automation in healthcare is crucial to workforce efficiency.

Leveraged properly, automation can solve problems as targeted as revenue leaks, delayed payments, or repetitive tasks. But it can also tackle big, broad challenges like compressed hospital margins or practice staff regularly working below their credentials.

In this session, we’ll uncover what RCM teams can do now to take efficiency and automation in healthcare to the next level.

How to boost efficiency using automation in healthcare
This session will start by differentiating purpose-built vs. task-driven solutions. Then, we’ll drill down on tactics your team can use to:

• Maximize efficiency
• Free up staff for high-value projects
• Improve employee satisfaction
• Eliminate human error
• Increase the speed of transactional processes
• Cut costs

We’ll also give you specific steps for how to take automation to the next level.

• If you currently use automation to status claims, try adding data-based alerts for staff when they need to intervene.
• If you use automation to identify denials, start prioritizing denials based on which have the highest likelihood of getting overturned.
• And if you currently use automation to match claims to payments, update your process to auto-identify missing payments and take action to address them.