Thriving through crisis, embracing change + empowering staff with advanced software

From COVID-19 and cyberattacks to rapid advances in automation, healthcare revenue cycle leaders have lived through extraordinary changes and challenges over the past few years.

They’ve had to adapt, pivot, and communicate constantly as plans evolve minute-to-minute behind the scenes, all while still providing excellent care. That's taught them invaluable lessons about empathy, partnerships, and processes — all of which they shared during this session.

Watch this panel to discover insights and advice on how to:

• Navigate crises using clear communication and long-term partnerships
• Build a culture of possibility and erase the fear of failure
• Manage the perpetual cost of working denials
• Encourage the adoption of automation across all teams (even hesitant ones)
• Continue to prioritize people above all, from the staff you’re leading to the patients you’re serving