LIVE Q+A: Front-end forum — Exploring auths, patient access + more

Danielle Couch Director, Product Management Waystar

Staci Meredith Director, Product Management Waystar

Crystal Ewing Director, Product Management Waystar

Taylor Christopher Senior Product Marketing Manager Waystar

Front-end breakdowns are a top driver of downstream denials, delays, and frustration. From eligibility errors to authorization bottlenecks, small gaps at intake quickly turn into costly problems.

Watch our Q+A on all things patient access and front-end performance. We’ll explore proven ways organizations can strengthen eligibility, coverage accuracy, and prior authorization workflows amid evolving requirements like CMS-0057-F.

We'll discuss how leading organizations can:

• Prevent downstream denials at the source
• Reduce manual work across eligibility, coverage discovery, and authorization
• Improve price transparency and reduce patient anxiety
• Adapt to CMS-0057-F and other payer requirements without disrupting workflows