Case study: How 1 organization doubled collections + slashed costs

Jessica Weathers, CPC, Director of Revenue Cycle Proliance Surgeons

Christine Fontaine, Solution Strategist Waystar

When you’re a multi-specialty organization with 450+ providers, it's difficult to determine which RCM solutions you need most. Proliance Surgeons — which processes 1.4 million claims per year — wanted to boost productivity while facilitating fuller, faster payments from payers and patients. A few years later, the results are in, and they’re revolutionary.

Using a few select solutions, Proliance:

• Saved an entire FTE in costs
• Doubled collections from $1M to $2.4M in two months
• Cut the average time spent statusing a claim from 15 minutes to 2
• Increased staff productivity 33%

“The solutions we chose provided an enormous amount of automation and prioritization, which we’ve never had before,” says Jessica Weathers, Director of Revenue Cycle, Proliance Surgeons. “It has changed our entire workflow, allowing us to produce bigger results by knowing which denials to work and when.”

Watch as we walk through this real-world success story. During this session, you’ll learn why the right automation can drastically change how you manage your complete revenue cycle. Then, we’ll explore ways to use intelligent automation to:

• Bridge gaps in claims-status details
• Triage and prevent denials
• Accelerate appeals, and
• Maximize payment processes.