COTTAGE HEALTH Q+A: How to put AI + automation to work in RCM

Christine Fontaine, Solution Strategist Waystar

Sandy Lood, VP of Revenue Cycle Cottage Health

How much could the healthcare industry save by automating routine tasks? According to CAQH, it’s a whopping $20 billion — a year.

So, what does your organization need to do to shrink the manual workload and start saving money? Join experts from Waystar and Cottage Health to unlock tactical ways to leverage automation, AI, and even generative AI (GenAI) to improve revenue cycle performance. Specifically, learn how to leverage advanced tools to overcome challenges like:

• Changing reimbursement models
• Rising patient expectations
• Complex government policies
• Increased transaction volumes
• Ongoing staff shortages

We'll also dive into a detailed research study from Waystar and Modern Healthcare that reveals how leading organizations are successfully using AI and GenAI in their revenue cycles today.



2024 CAQH Index