EXPERT Q+A: Targeting denials + collections to boost cash flow

In a complex reimbursement landscape, it’s hard to pinpoint the processes that will have the most impact on your revenue cycle — especially if you’re also battling tight margins and inefficiency.

But to drive financial performance, leaders must adopt scalable strategies that address the root causes of cash delays in two critical areas:

1. Denial management
2. Patient collections

Join this unique session with healthcare finance leader Lesleigh Sisson to learn why. By putting her 30-plus years in the healthcare industry to work, Lesleigh will unlock high-level insights and actionable tactics you can adopt now to improve outcomes. She’ll also reveal proven ways to optimize cash flow, reduce inefficiencies, and prepare your organization for sustainable growth.

Specifically, she’ll focus on:

• High-impact denial management tactics that reduce friction and accelerate reimbursement
• Foundational strategies to improve patient collections and streamline financial conversations
• The role of automation and analytics in efficiency and decision-making
• Practical ways to evaluate new technology or refine existing workflows
• How to align revenue cycle performance with broader financial goals