4 key ways to increase point-of-service collections


Eric Sulivant,
Solution Strategist

Two of every three patients worry about unexpected bills. That makes collecting point-of-service revenue a huge hurdle for staff.

When it’s time to pay, patients may feel blindsided, tricked, or confused. At the same time, providers know if patients walk out the door without understanding—and owning—their share of the costs, they could miss out on payment altogether.

But there is a way to combat this challenge. And it starts with having a point-of-service strategy that begins before a patient ever walks in the door.

In this session, we’ll cover how to:

  • Generate highly accurate estimates your patients and staff can trust 
  • Deliver effective pre-service communications about pricing
  • Create a simple, streamlined patient payment experience
  • Collect faster, fuller amounts at the time of service 

 The best part: When this process is done right, you'll improve the patient financial experience while collecting more revenue up front.

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