Success Story

Floyd Health Care System

How a health system recovered hundreds of thousands of dollars in four months with Charge Integrity


Floyd’s revenue integrity department has about 16 staff members, and it’s important for them to get the most out of their time and resources. “There were codes and revenue opportunities we anticipated we were missing, but manual audits are time-consuming and painstaking,” says Joe McLendon, assistant director of revenue integrity. “And, it’s not always feasible to expect our auditors to stay continuously up-to-date on journals and coding updates.”

Waystar Solution

Floyd evaluated three different revenue integrity solutions, ultimately choosing Waystar due to the number and size of Waystar’s existing clients around the country.

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