Success Story

CHRISTUS HEALTH

Streamlining denial management processes across the health system and creating efficient procedures by leveraging advanced insights

Challenge

Waystar partnered with CHRISTUS Health, who runs a 400+ employee back office function with two central business offices to streamline the claims denial process in an effort to reduce costs, save time, and increase collections.

Waystar Solution

CHRISTUS Health and Waystar developed and implemented AR Manager to:

  • Leverage denial analytics and automated claims statusing to optimize workflow and transfer accounts efficiently
  • Engage employees in an intuitive manner creating consistent standardized processes that help billing teams focus on the right accounts at the right time

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