A health system’s journey to streamline claims + RCM processes
productive claim status responses
productive eligibility responses
hospital billing clean claim rate
With Waystar as a dedicated RCM partner, Sentara Health has increased
efficiencies in key revenue cycle processes — including claim management,
claim status, and eligibility — streamlining operations and cost to collect.
With Waystar, Sentara Health has stabilized AR, automated reconciliation, and improved their clean claim rates — strengthening overall financial health.
Leveraging advanced automation, Sentara Health has saved critical FTE hours and streamlined efficiency, allowing staff to prioritize high-impact tasks.
With customizable claim management features, the team has now shifted focus from investigating unpaid claims to proactively resolving denials.
Discover how Sentara Health leverages AI and advanced automation to transform their revenue cycle processes — streamlining claim management and bringing in fuller, faster payments.
Leveraging Waystar’s software strategically, Sentara Health continues to see
positive revenue cycle results — helping to further their financial success
and support organizational growth.
