Success Story

Prosthetic & Orthotic Group’s way forward

Prosthetic and orthotic services provider streamlines billing operations + reduces denials

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98.25%

average clean claim rate

67%

increase in clean claim rate

7-10

average AR days

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CHALLENGES

The journey to maximize
revenue cycle processes

Prosthetic & Orthotic Group faced time-consuming eligibility checks, siloed data,
delayed denials, and limited revenue visibility — hindering productivity, upfront
collections, and informed decision-making across systems.

Actions

Steps to streamline
the revenue cycle

Leveraging Waystar to automate workflows, Prosthetic & Orthotic Group improves revenue
cycle efficiency, accelerates critical processes, and integrates data across platforms.

The better
way to bill

Waystar’s integration with their PM system centralizes data, streamlines billing, and simplifies access to claims and documentation.

The smarter
way to work

The team automates eligibility and claim status checks, saving valuable time and helping turn around denials up to 30 days faster.

The clearer way
to gain insights

With new reporting tools, Prosthetic & Orthotic Group tracks performance, makes data-driven decisions, and simplifies reconciliation.

Get the full story

Read more about how Prosthetic & Orthotic Group revolutionized its billing operations to increase revenue cycle efficiency and reduce denials.

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“Claim Attachments is amazing. It has decreased our communication with the insurance companies and cut our pay cycle from an average of 30-45 days down to 7-10 days.”
Michelle Harper, Operations Manager, Prosthetic & Orthotic Group

Results

Propelling their mission forward

Prosthetic & Orthotic Group streamlines billing with Waystar — boosting
clean claim rates, automating eligibility, reducing denials, and gaining clear
insights to monitor performance and improve cash flow across locations.

98.25%

average clean
claim rate

67%

increase in
clean claim rate

7-10

average
AR days

80

new care
locations opened

60%

of auths obtained
automatically in first year

61%

Epic Pulse score for
authorization*
*Top 25% of all Epic clients

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