Success Story

ProScan Imaging’s way forward

A radiology network’s journey to
reduce denials + improve collections

4.3%

decrease in claim
denial rate

<1%

of claims denied for
eligibility-related issues

66%

decrease in average total AR days

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CHALLENGES

The journey to reduce denials +
increase revenue

To improve and optimize RCM processes, ProScan Imaging needed
a solution to target eligibility-related denials and decrease AR days.

Actions

Steps to maximize revenue
cycle efficiency

Building on their existing partnership with Waystar, ProScan Imaging has reduced
front-end errors, streamlined the claims process, and achieved fuller, faster payments —
driving efficiency and strengthening their overall financial performance.

The smoother way to verify coverage

By establishing a pre-claim workflow that checks eligibility before claims go out the door, ProScan Imaging has significantly reduced errors.

The smarter way to work claims

Improved coverage detection and claim management allows the RCM team to shift from front-end cleanup to higher-priority, more complex claims.

The faster way to bring in revenue

Fewer denials mean faster payments, lower rejections, and less time spent rework or tracking down claims that were never returned.

Get the full story

Discover how ProScan Imaging leverages advanced automation and AI to transform their revenue cycle processes — maximizing reimbursement and efficiency.

Watch Atlantic Health System’s story

Video
"We’ve definitely seen quite an improvement in our denial rate because of Waystar."
Daniel Barber, Executive Director, Revenue Cycle, ProScan Imaging

Results

Reaching the summit

Leveraging Waystar’s AI-powered software, ProScan Imaging enhanced denial
prevention, streamlined claim workflows, and reduced front-end errors — leading
to increased collections and a stronger, more efficient revenue cycle process.

4.3%

decrease in claim denial rate

<1%

of claims denied for eligibility-related issues

66%

decrease in average total AR days

80

new care
locations opened

60%

of auths obtained
automatically in first year

61%

Epic Pulse score for
authorization*
*Top 25% of all Epic clients

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cycle efficiency? We can help.

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