Success Story

AdventHealth’s
way forward

A health system’s journey to redesign reconciliation + realize more revenue

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88%+

same day cash posting

99%+

remit to deposit match

<1%

of deposits require manual posting

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CHALLENGES

The journey to simple +
smooth reconciliation

With decentralized CBOs and complexities around payment posting impairing visibility,
AdventHealth sought a solution to streamline reconciliation and RCM processes.

Actions

Steps to streamline payment
posting processes

Reworking their payment posting process with automation, AdventHealth now efficiently
processes payments while reducing risk and the need for manual intervention.

The easier way to reconcile payments

Leveraging Waystar’s software to automate remits and journal entries for split payments, AdventHealth has drastically reduced manual tasks across the revenue cycle.

The smarter way to work

By consolidating clearinghouses and creating a dedicated payment posting team empowered with the proper tools, AdventHealth keeps AR days on track.

The clearer way to keep up

Utilizing an upstream splitter, it’s now easier for the health system to view, work, and release fully-funded remits for posting.

Get the full story

Read more about how AdventHealth transformed their reconciliation process to boost efficiency and further their mission.

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“The biggest win for me is the automation Waystar provides to proactively decide and recompile combined ERAs into posting files individualized for a patient accounting system, while in parallel recording the accounting entry.”
Matthew Brodis, Corporate Director of Reconciliation Services, AdventHealth

Results

Propelling their mission forward

Implementing a strategic plan that allows the team to work smarter and
faster, AdventHealth achieves powerful financial results today while paving
the way for continued success.

88%+

same day
cash posting

99%+

remit to
deposit match

<1%

of deposits require
manual posting

80

new care
locations opened

60%

of auths obtained
automatically in first year

61%

Epic Pulse score for
authorization*
*Top 25% of all Epic clients

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