A 10-hospital healthcare network automates claim status + identifies hidden coverage
Top 5% rank in HB and PB
claim status of all Epic clients*
HB claim status useful
response average
billable opportunity using
Coverage Detection
*Based on Epic Pulse score
ProMedica leverages Waystar’s advanced automation and expansive payer
connectivity to streamline claim status, improve workflow efficiency, and
strengthen front-end processes.
ProMedica categorizes claim status responses by action, triggering automated next steps and removing resolved claims from queues to decrease administrative effort.
With greater visibility into claim status, teams reduce touchpoints, accelerate follow-up, and improve efficiency across workflows without increasing burden.
Eligibility Verification and Coverage Detection surface accurate benefit details earlier and identify hidden coverage, helping teams strengthen front-end processes.
Learn how ProMedica improved claim status and captured more billable coverage opportunities.
By leveraging advanced automation, ProMedica has improved claim status
performance, maximized efficiency, and increased visibility across the revenue cycle.