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Spring 2023 Waystar Innovation Overview

Discover our latest enhancements + explore upcoming innovations

At Waystar, we’re constantly innovating to simplify the revenue cycle and make healthcare payments more human. To do that, we add new functionality to our platform all the time. Explore some of those features below and get a glimpse into upcoming innovations. You can also:

Automate financial clearance

Waystar’s intelligent automation puts accurate, comprehensive information exactly where you need it to simplify frontend processes for patients and staff. Our latest enhancements reduce the burden of authorizing, finding, and using coverage, and they create efficient workflows, fewer denials, and more time for high-value work and patient interaction.

New features include:

  • Reduce eligibility-related denials with enriched alerts
  • Detect and verify more Medicare coverage
  • Automate authorization status checks for more care settings
  • Optimize productivity and reduce revenue leakage with automated referrals
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Unify claim management

By using a single platform across all payers and claim types, you get workforce flexibility and security. Our Claim Management suite leverages AI, RPA, and advanced analytics to ensure accuracy — and get you paid faster and fuller.

New features include:

  • View unlimited search results across all data
  • Reduce denials with Pre-Claim Coverage Detection
  • Get more control over claim edit rule creation
  • Enjoy an updated, flexible API for statusing claims
  • Send statuses more easily for Medicare Part B
  • Configure schedules with custom disposition labels
  • Easily review account-level payment details
  • Automatically identify missing remittances

Prevent denials + expedite recovery

By leveraging Waystar’s massive data assets, predictive analytics, and AI, our platform helps mitigate denials, prioritize and streamline appeals, and continually improve efficiency and reimbursement.

New features include:

  • Simplify user management with easy addition + removal of users
  • Eliminate redundant denial work with new ‘Denial is Open’ notification
  • Submit pre-populated appeal packages via direct link to payer portals within Waystar
  • Maximize revenue with AI-driven appeal prioritization that scores each denial
  • Easily file appeals electronically for Medicare payers via electronic esMD
  • Display an ‘electronically verified’ appeal status directly from United Healthcare

Analyze + report performance

With our single platform, Waystar provides easier access to the critical data your organization needs to optimize your revenue cycle — and to achieve faster payments, increased efficiency, and improved performance visibility.

New features include:

  • Analyze the full view of claims history to track + compare claims over time
  • Save your favorite dashboards and looks in one location for quick access
  • Easily find report-label definitions with the Analytics data dictionary
  • Use self-service dashboards to view in-depth claims, rejections + denials in real-time
  • Identify NSA-related out-of-network payments
  • Create unified reports using claims and remits data
  • Get ahead of your billing performance with Claim Monitoring Analytics
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Download the full presentation for a closer look at Waystar's latest enhancements, upcoming innovations, and when these updates will be available to you.

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Deliver patient financial care

Waystar’s comprehensive platform is completely connected to the rest of your revenue cycle. It’s designed to give your patients the financial experience they deserve while empowering your staff to practice compassionate financial care.

New features include:

  • Deliver accurate, compliant global estimates to all patients
  • Build patient confidence with clear calls-to-action + affordable payment options
  • Clarify billing questions with integrated EOB + explainer videos
  • Allow one-step payment via text-to-pay

Amplify revenue capture

Powered by predictive analytics and machine learning — and supported by a dedicated team of coding experts — our platform is built to help your team identify and recover more revenue,
quickly and easily.

New features include:

  • Gain clarity on the revenue you capture with Payment Reconciliation
  • Discover revenue with APR-DRG anomaly detection
  • Auto-populate codes, eliminating manual work + improving UX
  • Streamline department setup with auto-population + ability to add new departments
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Discover the way forward

Curious about how your organization can leverage our new enhancements? Schedule time with a Waystar expert to unlock a plan customized just for you.

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