A new, enhanced platform at your fingertips

When it comes to managing your revenue cycle, no one makes it easier than Waystar. With the addition of Patientco, Waystar is the first RCM vendor to unite market-leading commercial, government, and patient payment solutions on a single platform. We're here to help you get paid fuller + faster.

WAYSTAR WELCOME

A smooth transition awaits

One payments platform: All clients have one login page and can work out of a single portal

Fast, accurate results: Our patient payments platform is built for healthcare from the ground up using a PayFac model. This allows us to guarantee automated reconciliation to the penny across all posting files and bank deposits, every single day.

Familiar support: Access help articles and support the same way you know how via the Resource Center found in the bottom right of your Pro Patient Payments portal. Coming soon, we’ll transition to the Waystar Support and Training Center (STC) with updated help articles and user guides.

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WHAT YOU NEED NOW

Resources, training info + more details

Our goal is to ensure all clients are able to easily access our new login screens and enter the Waystar portal.

Login info
Once you upgrade, you will log into your Waystar account by visiting waystar.com/login. The first time you log into your upgraded account, you will be taken to a screen that says “Welcome to Waystar.” On this screen, complete a quick, two-step process to set up your new Waystar homepage, which will replace your old Patientco homepage.

Waystar Integration Timeline and Updates
The Waystar Integration Playbook (login required) houses all news and updates about our integration efforts with Waystar including timelines, product updates, and training resources.

Quick Links
FAQ | How to log in

Create the ultimate patient financial experience

Patient Payments is just one in a full suite of solutions that can empower your team to collect fuller reimbursement while boosting patient loyalty. Explore the resources below to find out how you—and your patients—can get even more out of Waystar.

Explore the resources below to learn more.

Vendor consolidation quiz | Whitepaper: one size doesn’t fit all | Blog: Drive point-of-service revenue with honesty + accuracy

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We're here to help

We’re committed to making your transition as seamless as possible while providing the award-winning service you’ve come to expect. If you have more questions after exploring the resource above, please contact Waystar support at 844-422-4779 (option 1).

We look forward to working together to take your revenue cycle to new heights. Thank you for your continued partnership!

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