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A recent increase in patient responsibility, due to high deductible health plans, increasing premiums, and growing coinsurance, to name a few reasons, often leaves patients with out-of-pocket costs that result in late payments and medical debt. For providers, collecting from patients with unpaid balances or from those who are truly self-pay is not only costly, but can add friction to the patient/provider relationship. Take a best practices approach to managing patient financial responsibility from up-front collection to finding hidden coverage.
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