WAYSTAR + HEALTHPAC

AUTOMATED REMITTANCE AWAITS

Waystar’s Remit and Deposit Management solution is all about efficiency. Our technology automatically matches remits and posts payer receivables, so you no longer have to spend hours manually posting insurance payments. With all the time and money you’ll save, you can direct more resources to higher-value tasks and the patients in your care.

95%+ remit to deposit match rate

MORE THAN A 
CLEARINGHOUSE

Waystar’s award-winning revenue cycle management platform integrates easily with Healthpac, creating a seamless exchange of claim, remit and eligibility information. When you work with Waystar, you get much more than a clearinghouse. You get an innovative technology platform backed by full-service, in-house client support.

Together, we can streamline your workflows, empower your team to be more productive and help your organization collect more revenue, more quickly.

Healthpac-logo.png

Watch demo

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DRIVE REVENUE WITH SIMPLIFIED COVERAGE DETECTION

PATIENT PAYMENTS MADE EASY

As out-of-pocket expenses continue to grow, patients expect a convenient, transparent billing experience. Waystar’s Patient Payments solution can help you deliver a more positive financial experience for patients with simple electronic statements and flexible payment options. For you, that means more revenue up front, lower collection costs and happier patients.

Read data sheet

We’re excited to announce that EMS Consultants has made Waystar’s intuitive, real-time Coverage Detection solution available to their clients. Identifying hidden coverage and coordinating benefits can be challenging, and oversights can really add up when it comes to your bottom line.

Waystar automates much of this process so you can capture billable insurance you might otherwise overlook—and ultimately reduce collection costs, avoid bad debt write-offs and prevent claim denials down the line.
Coverage Detection from Waystar can help you identify coverage faster, earlier and more efficiently. Our technology:

  • Confirms 2.8x more coverage than the competition
  • Automatically verifies eligibility and co-payments in seconds
  • Allows you to search for coverage at the individual patient level
  • Offers customizable dashboards and reports for easy management of billable opportunities 
More than 30%+ of patients presenting as self-pay actually have coverage

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AUTOMATED REMITTANCE AWAITS

Waystar’s Remit and Deposit Management solution is all about efficiency. Our technology automatically matches remits and posts payer receivables, so you no longer have to spend hours manually posting insurance payments. With all the time and money you’ll save, you can direct more resources to higher-value tasks and the patients in your care.

95%+ remit to deposit match rate

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WAYSTAR + HEALTHPAC


Healthpac-logo.png

MORE THAN A 
CLEARINGHOUSE

Waystar’s award-winning revenue cycle management platform integrates easily with Healthpac, creating a seamless exchange of claim, remit and eligibility information. When you work with Waystar, you get much more than a clearinghouse. You get an innovative technology platform backed by full-service, in-house client support.

Together, we can streamline your workflows, empower your team to be more productive and help your organization collect more revenue, more quickly.

Take the next step

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“With Lightning Step and Waystar, it’s easy to monitor my team’s productivity and ensure claims are followed up on in a timely manner. I would highly recommend their RCM offering to those looking to move away from spreadsheets—and manual entry errors—and into a more integrated system. I haven’t had to track anything on spreadsheets since implementation!”
Ashton Abernethy, Founder and President at AVA Billing & Consulting

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What Our Clients Say:

100%

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Waystar Claims Monitoring ebook
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Waystar Claims Monitoring data sheet
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Waystar Claims Monitoring case study
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Waystar Claims Monitoring webinar
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HOW WE STACK UP WITH OTHER CLEARINGHOUSES

Feature

Waystar

Others

Details

SaaS-based platform to monitor AR

Waystar is a SaaS-based platform. Each claim is time-stamped for visibility and proof of timely filing. Most clearinghouses are not SaaS-based.

Electronic workers' comp claims

Most clearinghouses have an integrated solution for electronic submissions of e-bills and attachments for workers' comp, auto accident and liability claims.

Payer response messaging

Waystar translates payer messages into plain English for easy understanding. Others group messages by payer, but do not simplify them.

Claim batch transmission

Some clearinghouses submit batches to payers. Waystar submits throughout the day and does not hold batches for a single rejection. Others only hold rejected claims and send the rest on to the payer.

Electronic appeals

Waystar provides more than 900 payer-specific appeal forms with attachments, templates and proof of timely filing. Other clearinghouses support electronic appeals but do not provide forms.

Batch appeals

Waystar batches up to 100 appeals at a time. Most clearinghouses do not have batch appeal capability.

Automated enrollment

Most clearinghouses provide enrollment support. Waystar will submit and monitor payer agreements for clients. Others require clients to complete forms and submit through a portal.

Payer-specific edits

Most clearinghouses allow for custom and payer-specific edits.

Client support

Waystar has dedicated, in-house project managers that resolve payer issues and provide enrollment support.

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WHAT DO WAYSTAR CLIENTS SAY?

Current KLAS rankings – Claims + Clearinghouse Segment:

 


Waytstar
Category
Average

Overall Score

95.7

87.3

% Clients Satisfied

73

N/A

Best Vendor Relationship

95.2

84.3

Product

94.2

86

Value

96.9

86.6

Operations

95.5

88.9

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Patient
Financial
Clearance

Revenue
Integrity

Claim
Management

Denial
Management

Contract
Management

Patient
Financial
Experience

Agency
Management

Patient
Insights

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90%

Simo ex expercit officabori sima int

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CLIENT SUPPORT YOU CAN RELY ON

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90%

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At Waystar, we’re focused on building long-term relationships. That’s why, unlike many in our space, we’ve invested in world-class, in-house client support. We’ll be with you every step of the way from implementation on, ready to answer any questions or concerns as they arise.

What’s more, we work with many clients in the behavioral health and addiction recovery space, so we understand the unique challenges you’re up against. Experience the Waystar difference.

11-TIME BEST IN KLAS WINNER

BLACK BOOK TOP RATED VENDOR

FROST & SULLIVAN CUSTOMER VALUE LEADERSHIP AWARD

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CLAIM MANAGEMENT

   

Starter

Simplify Denials Management

Core

Reach Workflow Excellence

Performance

Get visibility into the claim lifecycle

Premium

Achieve Revenue Cycle Automation

Expanded claim lifecycle visibility through date tracking and proof of timely filing reports

Automated front-end claim editing and scrubbing

View and edit claims in customizable workgroups for prioritization and staff assignment

Payer response clarified and simplified with Simple Response™ technology

Hundreds of crowdsourced rules and edits

Claim process lifecycle visibility with date tracking and proof of timely filing reporting

Dashboards and reports for key rev cycle performance and user productivity metrics

Real-time claim status inquiries with approximately 5-7 second payer responses

Make eligibility and benefit coverage inquiries

Leverage 1,200 payer connections

Verify eligibility and co-payments

Quickly and easily enter patient info

Expedite check-in by accessing real-time plan information in seconds

Automated provider enrollment

Denial prevention with automated pre-claim eligibility verification

Streamline denial management

Flexible workgroups and automation to close non-workable denials

Eligibility integration to check patient coverage within denial workflow

Root cause reporting to reduce preventable denials

Robust outcome reporting and dashboards for user-friendly resubmissions and payer follow-up

Simplify appeal processes

Appeals wizard that allows you to create three-step, 100% paperless appeals packages

More than 600 payer appeal templates available and pre-populated with remit and provider data, including proof of timely filling

Custom and dynamic attachments and saved responses streamline submission

Ability to batch 100 similar appeals to same payer

Automate claim status checks

 

Custom schedules to accommodate follow-up workflow

 

Proactive claim status checks based on predictive analytics that determine optimal timing

 

Automatic claim status checks without the need for batch files

 

Early notification of pended claims

 

Payer response clarified and simplified with Simple Response™ technology

 

Ability to work by exception with focused workgroups

 

Visualize your performance and deliver actionable insights

   

Custom dashboards and reports

   

Alerts to drive corrective action when KPIs deviate from target range

   

All-in-one, standardized rev cycle analytics for financial performance clarity

   

Intuitive drill-down capabilities to identify key details in the health of the rev cycle

   

Automate bank reconciliation processes

     

Automated identification of missing or inaccurate deposits and ERAs

     

Streamlined payment posting workflows to avoid posting delays that increase AR days

     

Aggregated reporting for payment information —even if you use more than one bank

     

Convert paper EOBs to electronic files

     

Indexing of checks and documents for historical tracking

     

Automated payment posting and reconciliation

     

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FEATURES

 

ANALYTICS PRO

ANALYTICS PEAK

Expanded claim lifecycle visibility through date tracking and proof of timely filing reports

PRO

+

PEAK

+

+

+

Dynamic, interactive, easy-to-use data visualization tools that allow for a deeper understanding of your rev cycle

PRO

+

PEAK

+

+

+

Your data unified on an end-to-end RCM platform

PRO

+

PEAK

+

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Unlimited custom dashboards + reports with simple, yet robust BI tools to see and explore the data your way

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Tailored insights with custom defined calculations, definitions and KPIs unique to your organization

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Ad-hoc data analysis tools for deeper insights into every facet of your revenue cycle

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AUTOMATE CLAIM STATUS CHECKS

Did you know it takes about 15 minutes to manually check the status of a claim? Use the calculator on the right to see how much you could save by automating claim monitoring with Waystar.

Find out how

These numbers are for demonstration only and account for some assumptions. Contact us for a more comprehensive and customized savings estimate.

Number of claims you follow up on monthly

<  >

Number of FTEs dedicated to payer follow-up

<  >

Fully loaded annual salary of medical biller

<  >

Total savings per year

$204,327

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Monthly claim volume

<  >

Current denial rate

<  >

Average claim value

<  >

Average number of appeal packages submitted per month

<  >

Total additional revenue recovered per year

$204,327

Total staff hours saved

These numbers are for demonstration only and account for some assumptions. Contact us for a more comprehensive and customized savings estimate.

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Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam, eaque ipsa quae ab illo inventore veritatis et quasi architecto beatae vitae dicta sunt explicabo.

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Gross patient revenue

Net patient revenue

Patient mix (% Inpatient)

<  >

Payer Mix (% Commercial)

<  >

Payer mix (% Government)

<  >

Payer mix (% Other/self pay)

<  >

Note: The above values need add up to 100%

100%
$1.8M
$2.2M
$3.3M
$7.9M

OUTER RANGE: Likely cash impact range for a system of your size

INNER RANGE: Most probable range given your specific information

Benefit range accounts for benefit to be attained through missing charges, CPT coding errors and DRG assignment errors. This calculator is designed to be educational in nature based upon limited information. It is therefore not a guarantee of performance. 1 HFMA blog, 2016

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Join our clients in reducing rejections
and denials by payers

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WATCH DEMO

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