Success Story

CAPITAL ANESTHESIA BILLING SERVICES

Deploys technology to optimize payer payments

Challenge

To fulfill revenue cycle optimization goals for all clients it serves, Capital Anesthesia Billing Services needed improved technology that would allow billing staff to be more efficient and reduce time to payment.

“A lot of our claims went out on paper because our clearinghouse lacked an electronic connection to all of our payers or did not have the capacity to electronically process claims, like worker’s comp. It was hard to justify the time spent stuffing envelopes. There were lots of reporting issues, including no end-to-end claims tracking. We would just see the remits and denials on the back end. Our only tool to support denial management was our patient accounting aging report. As a result, it took a really long time to work through a backlog that was over 120 days,” says Stacy Humphries, Accounts Receivable Supervisor at Capital Anesthesia Billing Services.

Waystar Solution

The leadership team chose Waystar as its revenue cycle processing vendor based on its proven end-to-end claims and denial management performance, ability to address the complexities of anesthesiology billing, and client service.

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