Success Story


Driving consistent policies and procedures across the health system


BJC HealthCare is one of the largest nonprofit health care organizations in the United States. With net revenues of $4.3 billion, BJC serves the health care needs of urban, suburban and rural communities in the St. Louis area and includes 15 hospitals.

Waystar Solution

BJC HealthCare implemented Waystar Agency Manager and Presumptive Charity Module to:

  • Create a virtual centralized billing office to improve collections
  • Deliver apples-to-apples insight for agency reporting and analysis
  • Screened all accounts for presumptive charity prior to bad debt placement
  • Leveraged technology to support BJC HealthCare’s policies and procedures across its network

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